10 epic experiences - 1 action packed adventure

Covid-19 – Information for Guests

We are temporarily closed and will follow government advice on when to open as soon as we have an official date we will announce via our social channels. We have sent a number of emails to our guests whilst we have been closed on how to rebook your experience with us, however if one of these have not reached you for some reason and you have a booking before July 2020 please contact us at info@beargryllsadventure.com and include: name; order number; phone number and alternate visit date and time of choice.

Merlin places great importance on the safety of its guests and endeavours to ensure that its high standards are met by all persons visiting the attraction - safety measures that will be in place when we open:

1. Social distancing will be applied across all areas of the attraction with modified group sizes and frequencies for each activity
2. Staff and Guest health screening will be taking place on site on arrival with a contactless temperature checker
3. Enhanced hand sanitisation stations requirements will be positioned across the attraction in key locations
4. Enhanced cleaning regimes in all common areas and for all shared equipment
5. Use of hygiene screens at all desks and till areas
6. Use of face coverings encouraged for guests while on site and required for specific activities
7. The Bear Grylls Adventure guest facing staff will be equipped with PPE during guest interactions
8. We are encouraging our customers to use contactless payment whilst in the attraction

Please assist us in ensuring our attraction and its facilities remain a safe place in which to enjoy fun and exciting experiences.