Get In Touch

Contact Us

Need some help planning your adventure? Check out our FAQ's or find our contact details here

If one of our agents is online and available, you can access Live Chat here. 

Look for the speech bubble in the bottom left hand corner, and click to be connected to one of the team.

If you need to send us an email or ask a question, please contact us at

You can call us on 0121 725 2616. Our lines are open Thursday to Sunday, 9am to 4pm. Please note we cannot sell tickets on this number. Your call may be recorded for training and quality purposes.

We may have already answered your question in our Help Centre.
Save time and look through our FAQ'S to find your answer and plan your adventure.

Have a question about photographs or videos?
Contact our photography team at

Please note that our Magic Memories team works across our open dates only, and will respond as soon as they are able. 

The Bear Grylls Adventure is an awesome filming location, offering unique opportunities across the experiences it has to offer. From Europe's tallest High Ropes to the iFLY Indoor Skydiving tunnel to the tropical Dive tank, the attraction presents a range of one of a kind locations for filming, photography and more. 

Please contact with any press or media enquiries.

We might not always be able to accommodate requests, but will look at each enquiry on an individual basis. To enable us to best fulfil your requirements, please allow as much notice as possible so we can organise your visit to us.